Loading...

Frequently Asked Questions

Find answers to common questions about our service

What is XDocument?

XDocument is a professional PDF document storage and processing service. We provide secure hosting, editing, and conversion tools for businesses that need to manage large volumes of PDF documents.

How do I get API access?

To get API access, please contact our sales team. We'll discuss your requirements and provide you with API credentials and documentation.

What file formats do you support?

We primarily support PDF files, but our conversion API can handle Word documents (.doc, .docx), Excel spreadsheets (.xls, .xlsx), PowerPoint presentations (.ppt, .pptx), and images (PNG, JPG, TIFF).

What is the maximum file size?

The default maximum file size is 50MB per file. Enterprise customers can request higher limits based on their needs.

How long are files stored?

Files are stored indefinitely until deleted by the owner or removed due to policy violations. We provide 99.9% uptime SLA for file availability.

Is my data secure?

Yes. All files are encrypted at rest and in transit. We use enterprise-grade security measures and never access your file contents unless required by law or to investigate abuse reports.

Can I edit PDFs with your service?

Yes! Our visual dashboard provides a powerful PDF editor right in your browser. You can add/modify text, insert images, apply watermarks, merge documents, split pages, fill forms, and more - all without installing any software.

How do I report abuse or copyright violations?

You can report abuse using our report form or by emailing us directly. We respond to all valid complaints within 24 hours. See our DMCA Policy for copyright-related issues.

Still have questions?

Contact Us